Annette specializes in operational efficiency and process improvement, both for SettlementOne and its clients. A results-driven leader, she brings over 15 years of experience in banking, mortgage servicing, and credit reporting. Before joining SettlementOne, Annette held key roles in the mortgage departments of J.P. Morgan Chase and Bank of America. She has successfully restructured multiple operations teams, uniting them into cohesive, high-performing units—consistently delivering a competitive edge to the organizations she serves.